Who this policy covers
This Privacy Policy explains how M/S Cafe Gloves (“Cafe Gloves”, “we”, “us”), a manufacturer and exporter of sports, work and leather gloves located at Alam Chowk, Shahab Pura Road, Sialkot, Pakistan, handles personal information.
It applies to:
- Visitors who browse our website.
- Customers and buyers who place orders, request samples or submit export and private-label inquiries.
- Anyone who contacts us by phone, email or through forms on the site.
M/S Cafe Gloves is the party responsible for the personal information described here.
Information we collect
Information you give us
When you contact us, request a quote or place an order, we may collect:
- Your name and company name.
- Phone number and email address.
- Shipping and billing address, country and destination port.
- Order and export inquiry details, such as glove styles, quantities, sizes, materials, branding files and delivery terms.
- Anything else you choose to include in your messages.
Information collected automatically
When you visit the site, our servers and analytics tools may automatically record:
- Your IP address and approximate location derived from it.
- Browser type, device type and operating system.
- Pages visited, time spent on them, the referring site and the date and time of your visit.
This information is gathered through cookies and similar technologies, described in the next section.
How we use information
- To respond to inquiries and prepare quotations and samples.
- To process, produce, pack and ship orders, including export documentation and customs requirements.
- To communicate with you about orders, payments and delivery.
- To understand how the site is used and to improve its content and performance.
- To keep the site secure and prevent fraud or misuse.
- To meet our legal, tax and accounting obligations.
We only send marketing emails if you have asked to receive them, and every such email lets you unsubscribe.
Retention & security
We keep inquiry and order records for as long as needed to serve you and to meet legal, tax and accounting requirements — generally up to seven years after the last transaction. Analytics data is kept in aggregated or pseudonymised form for up to 26 months. Information we no longer need is deleted or anonymised.
We use reasonable technical and organisational measures to protect personal information, including encrypted connections (HTTPS), access controls and limiting access to staff who need it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your rights & contact
Depending on where you live, you may have the right to:
- Access the personal information we hold about you.
- Ask us to correct or update it.
- Ask us to delete it, where we are not required to keep it.
- Object to or restrict certain processing, or withdraw consent you have given.
- Receive a copy of your information in a portable format.
- Complain to your local data protection authority.
To make a request, contact us using the details below. We may need to verify your identity before responding, and we aim to reply within 30 days.
Phone
+92 52 3256 741Address
M/S Cafe Gloves
Alam Chowk, Shahab Pura Road
Sialkot, Punjab, Pakistan
Changes to this policy
We may update this Privacy Policy from time to time, for example if we add new services or begin using advertising cookies. When we do, we will change the “Last updated” date below and, where the changes are significant, give notice on the site.
Last updated: October 21, 2026